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Home Returns Policy

Returns Policy

*Most* parts purchased through ValleyParts.com can be returned within 30 days of purchase.  To arrange returns, please refer to our RETURNS FORM.

As a reminder, please provide your VIN at checkout for us to verify fitment before shipping.

Please see below for more information on our return policy.

  • Contact us to arrange for any returns.
  • A copy of the invoice will need to be included with the return.
  • There is a 15% restocking fee charged against all returned parts.
  • Parts must be resaleable and in the original packaging.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Return request need to be within 30 days of receipt.
  • Customer is responsible for the return shipping.

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.
  • ValleyParts.com reserves the right to cancel your order for reasons including but not limited to parts availability, suspected fraudulent order, and lack of communication from customer (no response after being contacted multiple times)